Terms of use and privacy statement

Terms of Use

This website ("Site") is managed by Marblecore. By entering or using this Site, users (each, a "User") accept these terms of use. These terms apply to the Site and all products and services offered by Marblecore.
 
Modifications and additions
Marblecore has the discretion to update these terms and conditions at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about the terms and conditions pertaining to the use of the Marblecore website. You acknowledge and agree that it is your responsibility to review the terms and conditions periodically and become aware of modifications.
 
Privacy
To protect the User's personal information Marblecore has formulated a privacy statement. Users are encouraged to review this document before providing any personal data on this Site. Please read our Privacy Statement.
 
Ownership Information
The information on this Site, along with any materials (including, for example, white papers, press releases, data sheets, product descriptions and FAQ's) is the copyrighted work of Marblecore and is protected under Netherlands and worldwide copyright laws and treaty provisions. Marblecore grants Users permission to copy such materials so long as each copy (i) is solely for informational, non-commercial use in support of Marblecore products and is not modified or revised in any manner, (ii) plainly displays all copyright and other proprietary notices, in the same form and manner as on the original and (iii) displays a statement that the materials are used solely with permission of Marblecore. Any software downloaded by the User from the Marblecore Site is governed exclusively by the license terms accompanying the file or the terms of the license agreement that accompanied the original product licensed by the User, and by downloading such software, the User agrees to abide by the terms of the license. Law expressly prohibits any reproduction or redistribution of such software not in accordance with the software license.
 
Support
Marblecore may offer support services through a dedicated communication channel by email only. No other communication methods are supported. Users agree that, even if Marblecore does its utmost to provide high quality support services, they may not receive a response to support requests immediately and that there is no maximum period of time to receive such responses. Marblecore can't also guarantee that every request will have a positive and expected response. Users are entitled to a maximum of two free support requests per license per month. Additional support is paid and delivered only after the User's acceptance of a support service quotation and related conditions. Support services do not include code development activity. The subject of support messages must be strictly related to the Marblecore project and its related software, as long as distributed by Marblecore. Support is offered as long as the license purchased by the User runs or until Marblecore ceases to distribute and maintain its software and Site.
 
Refunds
Refunds are available if requested within seven (7) days after the purchase date. The value of the refund is equivalent to the complete value of the purchase, minus any costs related to the purchase process (for example payment gateways, but not limited to) and to the refund process. Once the User has requested support as described in the support paragraph, any right to a refund is forfeited.
 
Disclaimers
THE USE OF THIS SITE AND ANY SOFTWARE OR SERVICE ACQUIRED FROM MARBLECORE IS AT YOUR SOLE RISK. THIS SITE AND MARBLECORE SOFTWARE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. MARBLECORE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THIS SITE AND ITS SOFTWARE AND SERVICES. ?USERS EXPRESSLY UNDERSTAND AND AGREE THAT MARBLECORE IS NOT LIABLE FOR ANY, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, FAILURE TO REALIZE EXPECTED SAVINGS, OR OTHER INTANGIBLE LOSSES ARISING FROM USE OF THIS SITE OR SOFTWARE OR SERVICES ACQUIRED FROM MARBLECORE, EVEN IF MARBLECORE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
 
Although Marblecore has attempted to provide accurate information on this Site as a service to its Users, Marblecore assumes no responsibility for, and makes no representations with respect to, the accuracy of the information. Marblecore may change the information, products and/or services mentioned at any time without notice. Users agree that Marblecore shall not be liable to Users or any third party for any modification, suspension or discontinuance of such software products or support services. Marblecore is not responsible for the content of any linked website and cannot take responsibility for the consequences of Users using the information or services on linked websites. Marblecore cannot guarantee that these links will work all of the time. Mention of non-Marblecore products or services is for information purposes only and constitutes neither an endorsement nor a recommendation. This site may contain indications of Marblecore's current plans. Marblecore does not guarantee that any feature or product mentioned on its Site will be developed, or developed as described. Any claims relating to the materials or the Site will be governed by Netherlands law.
 
Applicable Laws
This Site originates from and is maintained in the Netherlands, and Marblecore makes no representations regarding the legality of access to or use of the site or the materials from other countries. Any use of the materials by a User must be in compliance with all Netherlands laws and regulations in effect at the time of such use, and use is limited as described in these Terms of use. Access in countries where the materials are illegal is prohibited: Users who access the Site from outside of the Netherlands do so at their own risk and are responsible for compliance with applicable Netherlands and local laws.
 
Contacting us
If you have any questions about these Terms of use, the practices of this Site, or your dealings with this Site, please contact us at:
 
support@marblecore.com
www.marblecore.com/support
 
This page was last updated on April 26, 2012.

Privacy Statement

This Privacy Statement governs the manner in which Marblecore collects, uses, maintains and discloses information collected from users (each, a "User") of the www.marblecore.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Marblecore.
 
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, country of residence and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
 
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
 
How we use collected information
Marblecore collects and uses Users personal information for the following purposes:
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order.
 
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
 
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
 
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
 
Changes to this privacy policy
Marblecore has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
 
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
 
Contacting us
If you have any questions about this Privacy Statement, the practices of this Site, or your dealings with this Site, please contact us at:
 
support@marblecore.com
www.marblecore.com/support
 
This page was last updated on April 26, 2012.